{"product_id":"computer-repair-and-electronics-service-manager","title":"Computer Repair and Electronics Service Manager","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eDescription\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🛠️\u003c\/span\u003e \u003cb\u003eRun your entire computer, phone and electronics repair shop from one professional application.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe Computer Repair and Electronics Service Manager is a complete multi-user repair shop system. Install it on one Windows or Mac computer, and your whole team joins from phones, tablets and laptops over your own Wi-Fi. One purchase, no subscription, no cloud account, and daily work needs no internet connection at all.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🔄\u003c\/span\u003e \u003cb\u003eThe complete repair workflow, enforced step by step\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eCustomer \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Device \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Intake and Consent \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Diagnostics \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Estimate \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Approval \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Work Order \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Parts and Labor \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Quality Check \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Invoice and Payment \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Pickup or Delivery \u003cspan style=\"font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';\"\u003e➜\u003c\/span\u003e Warranty and Follow-Up\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eEvery record stays linked to the one before it, nothing is typed twice, duplicates are impossible, and every change lands in the audit history.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e📥\u003c\/span\u003e \u003cb\u003eIntake done right\u003c\/b\u003e\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Guided intake with reported problem, requested service, priority and promised date\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Accessories received with quantities, condition and return tracking\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Condition checklist: powers on, casing, screen, liquid indicator, connectors, missing parts\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Photos from any phone or computer, originals always preserved\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Diagnostic fee and deposit captured on the spot\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Versioned data-risk consent forms with on-screen signature, employee and timestamp\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Printed intake receipt with your business name, logo and contact details\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🩺\u003c\/span\u003e \u003cb\u003eDiagnostics that turn into estimates in one click\u003c\/b\u003e\u003cbr\u003eTemplates for startup failure, overheating, battery and charging, display faults, storage, connectivity, software issues and liquid damage. Record tests, findings, outcome and parts needed, then press one button to create the estimate. Internal notes are never shown to customers.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🧮\u003c\/span\u003e \u003cb\u003eEstimates, approvals and work orders\u003c\/b\u003e\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Versioned estimates with labor, parts, service packages, fees, discounts, optional lines and tax\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Recorded customer decisions: approved, partially approved, rejected, changes requested, with method, person, time, conditions and evidence\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e One-click conversion to a work order that can never create a duplicate job\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Change requests and new revisions keep every approved version untouched\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🗂️\u003c\/span\u003e \u003cb\u003eDrag-and-drop repair board\u003c\/b\u003e\u003cbr\u003eReceived, Awaiting Diagnosis, Diagnosing, Awaiting Approval, Approved, Waiting for Parts, In Repair, Quality Check, Ready for Pickup, Completed, plus On Hold, Declined, Unrepairable, Canceled and Warranty Return. Every move obeys the same rules as the status button: no work before approval, no pickup before a passing quality check, no completion without a release record. Rename stages and colors to match your shop.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e⏱️\u003c\/span\u003e \u003cb\u003eTechnicians and time\u003c\/b\u003e\u003cbr\u003eSkills, credentials, availability, billing and cost rates, commission and mileage. Start, pause and stop timers from any device; elapsed time comes from the server, so a closed browser never loses a minute. Billable, nonbillable, training and rework time are kept apart.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🔩\u003c\/span\u003e \u003cb\u003eA real stock ledger, not an editable number\u003c\/b\u003e\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Reservations against specific work orders, so two people can never grab the last unit\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Consumption at cost, reorder points, bin locations and low-stock alerts\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Purchase orders with partial receipts, damaged units, backorders, ETAs and overdue flags\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Supplier returns with RMA numbers and credits\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Customer-supplied parts tracked separately with warranty exclusions\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🔬\u003c\/span\u003e \u003cb\u003eQuality checks, pickup and chain of custody\u003c\/b\u003e\u003cbr\u003eConfigurable checklists must pass before a device is ready. At release, verify the recipient, confirm the serial number, reconcile accessories, settle the balance, capture the signature. Delivery mode adds destination, driver, schedule and handoff status. Every receipt, storage move and release is logged.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e💳\u003c\/span\u003e \u003cb\u003eBilling that reconciles\u003c\/b\u003e\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Invoices generated only from consumed parts, approved charges and billable time, never billed twice\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Deposits, partial payments, allocations, refunds, credit notes, void with reason\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Customer statements, aging buckets and outstanding balances\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e 17 currencies including USD, CAD, EUR, GBP, AUD, AED, SAR, EGP, KWD, JPY and INR, with exchange rates and a base reporting currency\u003cbr\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✅\u003c\/span\u003e Card references stored safely; the app refuses full card numbers\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🛡️\u003c\/span\u003e \u003cb\u003eWarranty and comebacks\u003c\/b\u003e\u003cbr\u003eAutomatic warranty certificates at release with terms, exclusions and expiry. Comebacks link to the original repair, classify same issue versus new issue, record the coverage decision, responsible technician and corrective work order.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e📊\u003c\/span\u003e \u003cb\u003eDashboard and eight honest reports\u003c\/b\u003e\u003cbr\u003eLive KPI cards and 3D-styled charts for stages, revenue, workload, device categories, parts demand and profit. Reports for repair queue, turnaround time (elapsed and business hours), first-time fix rate, parts backorders, technician productivity, warranty comeback rate, uncollected balances, and labor, parts and total profit, each with clearly defined cohorts, filters, period comparison and drill-down.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🖨️\u003c\/span\u003e \u003cb\u003ePrint and export everything\u003c\/b\u003e\u003cbr\u003eBranded PDFs with your logo and colors, genuine Excel workbooks, clean CSV. Selected records, current page or all matching records. Polished templates for intake receipts, estimates, approval records, work orders, quality checks, invoices, payment receipts, warranty certificates, pickup acknowledgments and statements.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e✉️\u003c\/span\u003e \u003cb\u003eCustomer communication\u003c\/b\u003e\u003cbr\u003eEditable templates for intake confirmation, estimate approval requests, parts-delay updates, status updates, ready-for-pickup notices, invoices, warranty reminders and review requests. Preview, copy or print offline; optional email sending with a queue, retries and an honest send log. Costs, pay rates and internal notes can never leak into a message.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e👥\u003c\/span\u003e \u003cb\u003eOwner-controlled security\u003c\/b\u003e\u003cbr\u003eSeven roles: Owner, Manager, Front Desk, Technician, Inventory Staff, Accounting Staff and Read-Only Viewer, with View and Edit check boxes per area. Only the owner creates accounts and passwords; users can change only their own. Every permission is enforced by the server, not just hidden in the menu.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e💾\u003c\/span\u003e \u003cb\u003eBackups you can trust\u003c\/b\u003e\u003cbr\u003eManual, daily automatic and password-encrypted backups with checksums, verification and restore preview. Restores make a safety copy first and work across Windows and Mac.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🎨\u003c\/span\u003e \u003cb\u003eBeautiful and comfortable to use all day\u003c\/b\u003e\u003cbr\u003eFive colorful themes (Aurora Workshop, Emerald Service Desk, Royal Indigo, Sunset Repair Lab, Ocean Circuit) plus dark mode, large readable text, a dedicated phone layout with bottom navigation, and a tablet layout for the front counter.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e🧪\u003c\/span\u003e \u003cb\u003eExplore before you go live\u003c\/b\u003e\u003cbr\u003eLoad the fictional sample business \"Circuit Harbor Repair\" with customers, devices, technicians, stock, purchase orders, repairs at every stage, invoices, payments and warranty comebacks. Clear it with one click when you are ready for real data; it never mixes with your live records.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e📦\u003c\/span\u003e \u003cb\u003eWhat you receive\u003c\/b\u003e\u003cbr\u003eInstant digital download (about 11 MB) with the application for Windows 10\/11 (64-bit) and macOS 12+ (Intel and Apple Silicon), a 58-page illustrated Complete Guide, Network Setup and Troubleshooting guides, and a one-page READ ME FIRST sheet. Setup runs once (internet needed one time to fetch the self-contained runtime), then you work fully offline. Free updates for version 1.x.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e💡\u003c\/span\u003e Perfect for computer repair shops, phone and tablet repair stores, electronics service centers, independent technicians and IT service desks.\u003c\/p\u003e","brand":"ELDON-DIgital","offers":[{"title":"Default Title","offer_id":54030075461915,"sku":null,"price":51.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1039\/8364\/4955\/files\/box_5b484d25-6962-40cc-946e-5f72bf1a5457.png?v=1790220815","url":"https:\/\/eldondigital.com\/products\/computer-repair-and-electronics-service-manager","provider":"My Store","version":"1.0","type":"link"}