Description

🚪✨ GARAGE DOOR AND GATE SERVICE MANAGER ✨🚪
The complete multi-user program for garage door and gate service companies

Run your whole service business from one colorful, easy-to-use program. Set it up once on one computer, then your whole team can use it at the same time on computers 💻, tablets 📲 and phones 📱 over your own Wi-Fi. There's no subscription, no online account and no monthly fee. Your data stays on your own computer. 🔒

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🛠️ FROM THE FIRST CALL TO THE CLOSED JOB
Every service call follows six clear steps, so nothing gets missed:
1️⃣ Register the door or gate and its motor or control
2️⃣ Record the symptoms and opening measurements
3️⃣ Price the parts and labor and record the customer's approval
4️⃣ Repair or install, with parts reserved from your stock
5️⃣ Record the safety tests your technician performed
6️⃣ Close the job and create the invoice in one step

✅ Parts are reserved as soon as the customer approves
🚚 Parts you don't have in stock become special orders, and the job waits until they arrive
🎯 First-time fix and callbacks are tracked for you
🔁 Create a callback job in one click if the problem comes back

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🏢 EQUIPMENT HISTORY FOR EVERY DOOR AND GATE
🏠 Sites and customers with contacts, addresses and billing terms
🚪 Doors and gates: sectional, rolling steel, carriage house, high-speed, slide gates, swing gates, barrier arms and more
⚙️ Motors and controls with voltage, keypads, remotes, card readers and safety devices
🔎 Serial Scan finds any door or gate by its serial number
📜 Every door or gate has its own history page: calls, measurements, tests, warranties and claims
🧩 Compatibility rules show which parts fit each brand and model: direct fit, needs an adapter, or not compatible

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📐 MEASUREMENTS THAT GET THE ORDER RIGHT
Record the width, height, headroom, side room, back room, ceiling height, jamb material, floor condition and track style. Gates have their own length, height, ground and power fields. Every printed measurement sheet includes a labeled diagram of the opening. 📏

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🧾 ESTIMATES, APPROVALS, INVOICES AND PAYMENTS
💲 Line items for parts, labor, service fees, other charges and discounts
✍️ Record how the customer approved: signed on site, email, phone, text or in the office
💵 Invoices with partial payments, the balance due and overdue alerts
🚫 Payments larger than the balance due are blocked
💱 30 built-in currencies with your own exchange rates
🎯 Every total is exact to the cent, including currencies with no decimals or three decimals

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📦 PARTS INVENTORY YOU CAN TRUST
📊 Stock on hand, reserved and available, calculated from a full history of stock changes
⚠️ Low-stock alerts based on your reorder levels
🚚 Special orders with purchase order numbers, expected dates and waiting days
🏭 Suppliers with contacts, terms and lead times
🔄 Every stock change is recorded: received, reserved, used on a job, returned or adjusted

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🧪 QUALITY AND SAFETY RECORDS
✅ Installation checklists for sectional doors, rolling doors, openers, slide gates, swing gates, maintenance visits and final walkthroughs
🧪 Test records for photo-eye reversal, contact reversal, force settings, manual release, door balance, gate entrapment protection, edge sensors, vehicle loops and more
👷 A safety-critical test can only be recorded under a technician you've marked as qualified for that type of test
🚩 A failed test requires notes and flags the equipment for follow-up

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🛡️ WARRANTY, 🗓️ MAINTENANCE PLANS AND 🏗️ INSTALLATION PROJECTS
🛡️ Warranty coverage and claim history, with the net cost of each claim
🗓️ Maintenance plans with visit schedules, renewals and next-visit reminders
🏗️ Installation projects that keep every call, estimate, checklist and test for a larger job in one place

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✉️ CUSTOMER EMAILS BUILT IN
Send emails straight from your own email account, with the PDF attached, or open them in your mail app:
🚐 Arrival windows
✍️ Quote approvals
🚚 Special-order updates
📋 Service reports
🗓️ Maintenance reminders
🛡️ Warranty responses
Edit any template and add customer details automatically. Every email you send is kept in an email log. 📨

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📊 KPIs, 3D CHARTS AND EXCEL REPORTS
🎯 Six KPIs, each with your own target: first-time fix, special-order wait, job margin, callback rate, warranty cost and maintenance-plan renewals
🌈 A colorful dashboard with 3D bar, pie, donut and line charts
📗 Excel reports: Component Usage, Repeat Faults by Model, Repair Profitability, Parts Lead Times and Technician Workload
🗓️ View any period: 30 days, 90 days, year to date, 12 months, all time or your own dates

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🖨️ PROFESSIONAL PRINTOUTS WITH YOUR LOGO
📄 Print any single record (portrait) or a whole list (landscape) as PDF, Excel or CSV
🧾 Work orders, service reports, estimates, invoices, measurement sheets, checklists, test records and warranty summaries
🏷️ Every printout carries your logo, business details and the banner color you choose
⚡ Files open right away in your PDF reader or Excel, so you decide whether to save them
📐 Clean layouts with no overlapping fields, and dates, phone numbers and amounts always stay on one line

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👥 MULTI-USER WITH PERMISSIONS
🔐 Only the administrator can see and manage user accounts
☑️ Check boxes control whether each person can view or edit each area
🧑🔧 Ready-made roles for owner, dispatcher, technician, parts clerk, accountant and viewer
🔑 New users choose their own password when they first sign in
👀 You can limit technicians to seeing only their own jobs

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📱 COMPUTERS, TABLETS AND PHONES
🌐 One computer runs the program, and every other device opens it in a web browser
📷 Scan the QR code on the Network page to connect a phone in seconds
🧰 Phones get a My Jobs view for technicians in the field
📲 Tablets and phones get their own layouts, with a bottom menu and easy-to-read cards
🛡️ A built-in firewall fix, a connection test page and a list of connected devices

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🎨 MADE TO BE ENJOYED
🌈 10 color themes, light and dark, and each person picks their own
🔠 Bold text you can resize from 80% to 150%
🕐 12-hour or 24-hour clock
📃 US Letter or A4 paper, several date formats and your choice of measurement units
✨ 3D buttons, tiles and charts, with an animated garage-door welcome on the dashboard

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🧪 PRACTICE FIRST WITH A SAMPLE BUSINESS
A complete sample garage door company is included, with customers, equipment, jobs, estimates, invoices, parts and tests, plus a sign-in for each role. Practice freely, then switch to your own business with one click. Your real data is kept completely separate. 🔄 You can reload or clear the sample data any time.

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💾 BACKUPS AND DATA TOOLS
🗄️ One-click backups, with a check that the backup file is complete
♻️ Restore from any backup, with a safety backup made first
📥 Import from CSV, with a preview, for sites, doors and gates, motors and controls, service calls, tests, parts movements and payments
📤 Export any list to CSV, with ready-made import templates

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📦 WHAT YOU RECEIVE
💻 The program for Windows 10 and 11
🍎 The program for macOS 11 or newer, on both Apple silicon and Intel Macs
▶️ One-click setup that also puts a colorful icon on your desktop
📘 A one-page READ ME FIRST setup sheet
📚 A 97-page Complete Illustrated Guide with real screenshots
📗 Separate guides: Quick Start, User, Admin, Network Setup, Architecture, Data Dictionary, Test Report and Delivery Matrix

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⚡ UP AND RUNNING IN 5 STEPS
1️⃣ Unzip the download
2️⃣ Double-click Run First
3️⃣ Sign in
4️⃣ Add your business name, logo, currency and tax rate
5️⃣ Switch to your live data and invite your team

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⚠️ SAFETY NOTE
This program keeps records only. Safety-critical spring, gate and obstruction tests must be done by qualified people. The program records results and observations, and it never gives repair or adjustment instructions.

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💡 GOOD TO KNOW
💳 One-time purchase with no subscription
🔒 Works without the internet and needs no online account
📥 Instant digital download, so nothing is shipped
🖥️ Runs on your own computer, and other devices on the same Wi-Fi can connect to it

💛 Thank you for choosing ELDON-Digital!