📝 Product Description

🚛💧 SEPTIC PUMPING AND WASTEWATER SERVICE MANAGER
Multi-User Business Software for Windows and Mac | One-Time Purchase

Run your whole septic pumping and wastewater business from one program, from the first phone call to the paid invoice. Install it once on a Windows or Mac computer in your office. Your team then works together in a web browser on office computers, tablets and phones on your Wi-Fi. There's nothing to install on the other devices and no monthly fees, and your data stays on your own computer. 🏆

🔄 ONE COMPLETE WORKFLOW
Inquiry ➜ Customer and Property ➜ Tank ➜ Estimate ➜ Approval ➜ Job ➜ Schedule ➜ Dispatch ➜ Field Service ➜ Pumping and Disposal ➜ Invoice ➜ Payment ➜ Follow-up

Every record links to the next, so you always know where each job stands.

✨ EVERYTHING YOUR SEPTIC BUSINESS NEEDS

👥 Customers, Properties and Tanks
🏡 Customers with multiple properties, billing details, access notes, gate codes and service preferences
🛢️ A full tank registry with system type, size, compartments, lids, risers, depth, condition and complete service history
📏 Rated size, estimated volume and actual pumped volume kept separate, so your numbers stay accurate
🔁 Transfer a property to a new owner or tenant and keep its full history

🎯 Leads and Estimates
🗂️ A drag-and-drop lead board with duplicate checks and lost reasons
📝 Estimates with service packages, discounts, minimum charges and tax, exact to the cent
✍️ Estimate versions, customer approval with signature, and one-click conversion to a job with no duplicates

🧰 Jobs and Work Orders
☑️ Checklists, photos, signatures, materials and time tracking
📋 Printable work orders and proof of service with your logo
📞 Service agreements, warranties and callbacks (return visits) tracked in one place

📅 Scheduling and Dispatch
🗓️ Day, week and month calendars with crew colors, holidays and time off
🚦 A dispatch board to build routes, add disposal stops and drag stops into order
⚖️ Truck capacity projection shows the load at every stop and warns you before a truck is planned over its usable capacity

📱 My Route for Technicians
📍 Each technician sees the day's route on a phone, with access notes, tank details, checklists, pumped volume, photos and customer signature
📶 Keeps working with a weak signal: changes wait on the phone and sync when the connection returns
⏱️ Clock in and out, switch tasks and record disposal visits right from the field

💧 Truck Loads, Disposal and Reconciliation
📒 A pump and load ledger that can never be edited, only corrected with a visible reversal
🏭 A disposal log with receipt numbers, fees and manifests, and missing receipts flagged automatically
🔍 Route reconciliation that compares every gallon in and out and flags unexplained differences

🔁 Recurring Service Plans
📆 Pump-out plans every few months or years, with a review queue so you approve each visit before it becomes a job
🚫 No duplicate visits, even if the planner runs twice

💵 Invoices, Payments and Money
🧾 Invoices, partial payments, credits, refunds, customer statements and aging
💱 12 currencies with exact cent math, and totals in different currencies are never added together
📊 Job and route profitability, expenses and budgets

📦 And Much More
🔧 Inventory, purchase orders, fleet maintenance and equipment
📁 Permits, licenses and credentials with expiry reminders
✉️ Customer reminders and messages with a clear status, so you always know what was actually sent

📑 REPORTS, PRINTING AND EXPORTS
📈 24 reports with live 3D charts, plus a flat view and a data table for every chart
🖨️ One Print/Export button on every list, record and report: PDF, Excel or CSV
🎨 Estimates, invoices, receipts, statements, route sheets and work orders carry your logo, business details and brand color

🔐 BUILT FOR YOUR WHOLE TEAM
👤 A separate sign-in for every person, with no shared passwords
☑️ Check-box permissions for every area: view, create, edit, approve, prices and costs, and more
👷 Technicians can be limited to their own work or their crew's work
🔑 Temporary passwords that each person changes at first sign-in
💾 Scheduled backups, optional backup encryption and easy restore

🌈 EASY ON THE EYES
🎨 Seven color themes, including light and dark
🔠 Large bold text you can resize, with layouts made for desktop, tablet and phone
🧪 A sample business is included: explore a fully loaded fictional septic company in its own workspace, then switch to your live business with one click

🎁 WHAT YOU RECEIVE
✅ One ZIP file with the program for Windows (64-bit) and Mac (Apple Silicon and Intel)
✅ Simple launchers: Run First, Open Program, Stop Program and Create Desktop Shortcut
✅ A one-page READ ME FIRST quick start
✅ A 92-page Complete Illustrated Guide with real screenshots
✅ Quick Start, User, Admin, Network Setup, Data Dictionary and Test Report guides
✅ A sample business with ready-made sample logins for each role

💻 REQUIREMENTS
🪟 Windows 10 or 11 (64-bit), or 🍎 macOS 11 or newer
🌐 A modern web browser such as Chrome, Edge, Safari or Firefox
📶 Other devices on the same Wi-Fi or office network
💽 About 200 MB of free disk space

🚀 UP AND RUNNING IN MINUTES
1️⃣ Unzip the file
2️⃣ Double-click Run First
3️⃣ Create your administrator account
4️⃣ Add your logo, business details and colors
5️⃣ Add your team and go live

💡 GOOD TO KNOW
🔸 One-time purchase, with no subscription and no monthly fees.
🔸 Runs on your own computer and network. Daily work needs no internet connection; sending email uses your own mail account.
🔸 The first time you open the program, Windows and macOS ask you to confirm it because it is independent software. The guide shows every click.
🔸 Capacity warnings help you plan. They do not replace vehicle weight limits, local regulations or site procedures.
🔸 This is a digital download. No physical item is shipped.

💬 Have a question before you buy? Send us a message, we're happy to help! 😊